FOREVER SPARKLE

"with you always"

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FREQUENTLY ASKED QUESTIONS

HOW MUCH OF THE ASHES WILL YOU NEED?

To make these treasured keepsakes I will need a teaspoon of ashes.  The ashes which have not been used will be sent back with your order.

HOW SHALL I SEND THE ASHES?

I can provide you with a small pot for you to put the ashes in, then you will post them out to me or you can use a sealable bag to send them.  It is entirely up to you.

HOW DO I KNOW THAT MY PIECE INCLUDES MY LOVED ONES ASHES?

When working on orders with ashes, I will only work on one order at a time, so that they will be contamination of ashes.  Each piece is posted with a certificate of authenticity to show that it does include your loved ones ashes.  I treat each piece with the up most respect and love.

WHAT HAPPENS IF THE PIECE IN DAMAGED?

In case of jewellery, each piece will come with care instructions.  Please don't wear in water or don't allow it to come into contact with strong/harsh chemicals.  If the pieces are damaged in transit, I will rectify the damage ASAP for you.  If it show lack of care for the product eg, stood on, I will repair but it will incur a cost.